Top 6 Ways to Get An Angry Customer to Back Down
by rkrenz on Saturday, January 21st, 2012 | No Comments
6 Quick tips to help you diffuse anger and create calm with unhappy customers. This video is part of a 25-module online video course for customer service professionals. If you’d like to learn more, please go to www.goldenmethod.com.
Video Rating: 3 / 5