Part 1: American Airlines Poor Customer Service Call
by rkrenz on Monday, January 23rd, 2012 | 3 Comments
This call highlights the incredibly poor customer service American Airlines provides to its customers. This is a 3way call with American Airlines and Air Pacific to try and resolve a ticketing issue for my honeymoon flight. American Airlines was extremely unhelpful and by contrast you can see how far Air Pacific was willing to go to help. Part 2: youtu.be
Video Rating: 4 / 5
i hate aa if u want to know why comment on this
AMR stock down 35% today on bankruptcy rumors. It comes as no surprise after hearing these calls you’ve posted.
Can’t believe the AA person doesn’t know Air Pacific. A typical USA geographically ignorant person. AA should give them a map.